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WireCrafters
Manufacturer of Woven and Welded Wire Partitions for Secure Storage Cages, Machine Guarding, Storage Lockers, and other Material Handling Related Products
WireCrafters
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  • Products
    • Employee Separation Panels
    • Wire Cages & Partitions
      • Tool Crib Storage & Secure Storage Cages
      • Driver Cages & Building Access Cages
      • DEA Drug Storage Cages
      • Data Center Cage & Server Cages
      • Evidence & Security Enclosures
      • Supervised Temporary Holding Cell
    • Machine Guarding
      • Machine Guarding Systems
      • RapidGuard® II – Lift-Off Machine Guarding System
    • Storage Lockers
      • Tenant Storage Locker Units
      • Technician Locker Systems
      • TA-50 Military Storage Lockers
      • Garage Lockers Storage
    • Protective Railings
      • GuardRail Systems
      • Industrial Handrails
    • Pallet Rack Safety Systems
      • RackBack® Pallet Rack Backing Safety Panels
      • Pallet Rack Security Cage Enclosures
    • Bicycle Storage
      • Bike Stacker
      • Bicycle Wall Rider
    • Components
      • Standard & Custom Locks
      • Woven & Welded Wire Mesh
      • Door Options
      • Door Closers & Openers
      • Stocked Wire Mesh Panels
      • Posts
      • Service Windows
      • Color Options
  • About WireCrafters
  • Resources
    • Brochures
    • Install Manuals
    • Install Videos
    • Sketch & Submit Sheets
    • Specs & Info
    • CAD Files
    • GuardRail 3D CAD Files
    • FAQ
  • Contact
  • Blog
    • Wire Partition Blog
    • Case Studies
  • Request a Quote

Archives: Troubleshooting

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  2. FAQ

What should I do with damaged parts?

By David FishburnJuly 19, 2018Leave a comment

Please hold onto all damaged parts. Our customer service representative will arrange for the truck line to pick them up. Claims will be denied if damaged items cannot be picked up for salvage.

What happens if I fail to note damaged or missing items at the time of delivery?

By David FishburnJuly 19, 2018Leave a comment

Unfortunately, you will have to repair the items or purchase them again. Truck lines will NOT accept claims for damaged or missing items once material has been signed for without exception.

What should I do if my shipment was damaged in transit?

By David FishburnJuly 19, 2018Leave a comment

Mark the number of damaged pieces on the truck line’s delivery paperwork. Be as specific as possible. For example, write “DAMAGED: 4 pieces 4′ X 10′, 2 pieces 4′ X 5′” or “MISSING: One box.” At the very least, write how many pieces are damaged. DO NOT give in to pressure from the driver and sign the delivery…

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