Privacy Policy

What information do we collect?

We collect information from you when you visit our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, as appropriate you may be asked to enter your name, email address, mailing address, phone number, or other information. You may however visit our site anonymously.

Like most websites we use cookies and sessions to enhance your experience and to gather general information about our users and track visits to our website and app. Please refer to the "Do we use cookies?" section below for information about cookies and how we use them.

WireCrafters is a family business, continuously owned and operated by the Diebold family since inception. Our products are made in Louisville, Kentucky with domestically produced raw materials. All of us at WireCrafters take pride in the products we produce.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. (Your information helps us to better respond to your individual needs.)
  • To improve customer service. (We continually strive to improve our website and app offerings based on the information and feedback we receive from you.)
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order, as well as WireCrafters news, product updates, and other relevent information. By completing a contact or quotation request form you are opting-into our mailing list, and you will receive emails that may include company news, updates, related product or service information, etc.

Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Be forewarned that this may prevent you from receiving order confirmations, ship notices, and other important communications from WireCrafters pertaining to submitted quotes and pending or current orders.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web Browser (if you allow) that enables the website's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website and app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website and app. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our website and app and not to information collected offline.

Terms and Conditions

Please visit our Web Site Terms and Conditions section establishing the use disclaimers and limitations of liability governing the use of our website and app at wirecrafters.com.

Your Consent

By using our website or app, you consent to this Privacy Policy.

Changes to our Privacy Policy

Should WireCrafters change this Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on July 1st, 2019

Contacting Us

If there any questions regarding this Privacy Policy, you may contact us at

Privacy Policy Questions
6208 Strawberry Lane
Louisville, KY 40214
Phone: 502-363-6691
Fax: 502-361-3857
Email: info@wirecrafters.com

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